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Penkint

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About

E-commerce Hub

2023

The UX Improvement Project for E-commerce Hub focused on analyzing user behavior and identifying pain points within the platform. Through user research and testing, we implemented several enhancements, including streamlined checkout processes, improved product filtering, and personalized recommendations. The goal was to create a seamless shopping experience that increases customer satisfaction and retention.

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Scope

(🡳)

Deliverable Name

Quick Description

User Research

Conducted surveys and interviews to understand user needs and challenges.

Wireframes

Developed wireframes for new features and layout improvements.

Prototyping

Created interactive prototypes for user testing and feedback.

Usability Testing

Performed usability tests to validate design changes with real users.

Implementation Plan

Outlined a plan for rolling out the new features and improvements.

Performance Metrics

Established metrics to measure the impact of the UX changes.

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(5)

Selected Photos (5)

Creating Everything With Love <3

Client's Words

"John expertise and creativity revamped our website and social media, significantly growing our brand recognition."

Liam Parker

Owner of Parker Real Estate